We’re based in Sydney and have our hubs and warehouse spread out to accommodate global orders.
For detailed timelines, please visit our Shipping Policy. (https://silcohaus.com/pages/shipping-policy)
It outlines delivery timeframes based on your location. We're based in Sydney and Seoul and have our hubs spread out to accomodate global customers.
If you need further assistance, feel free to contact our team.
For your confidence in every purchase, visit our detailed return policy. (https://silcohaus.com/pages/return-policy)
It covers eligibility, procedures, and return timelines.
If you have any further questions, feel free to reach out to our dedicated customer service team who will be more than happy to help you!
If you ordered multiple items, they may be sent separately to ensure that your new houseware is packaged in the safest way possible.
When they are dispatched separately, you can find the separate tracking numbers in your shipping confirmation email.
Feel free to reach out if you have any further question.
Are you an artist or a brand that shares our passion for design? We welcome collaborations and product partnerships.
Reach out to us at partners@silcohaus.com to explore opportunities to showcase and sell your products on our platform
This is a chance to feature your brand and products to a global audience of 10,000+ worldwide.